Help Center
How do I list something?
Choose List Something, add your own photos, describe the item honestly, and select what you want in return. Your estimated value is a guide, not an appraisal.
Can I finish my listing later?
Yes. Choose Save draft for later. Your details and selected photos stay private. Open My drafts on your dashboard and choose Continue when you're ready.
How do trade matches work?
Choose the categories you'd accept when listing. When another trader has a matching category and wants yours, you'll receive an in-app match alert if New trade matches is enabled in Settings. A match is a suggestion, not an agreed trade.
How do I find nearby trades?
Choose your ZIP code or approximate location and a distance. Browse List or Map view. Map pins show general areas, never home addresses.
How do I message or make an offer?
Open a listing and choose Message or Make Offer. Keep conversations in Swappora. You can offer your listed items, multiple items, or a service — never cash. If values don't line up, add another item to sweeten the deal. The trader can accept, decline, or counter.
How do we arrange a safe meetup?
Both traders confirm the trade terms, then agree on the same public place, date, and time. The trade becomes Ready to meet only when both confirm. Changes require confirmation again. Bring a friend and check the items before exchanging.
Can I share my meetup with someone I trust?
Choose Share a copy with someone I trust in the meetup planner. The copy contains the public place, time, and trader name, not your private messages or notes. Send a new copy if plans change.
What do verification badges mean?
A badge confirms only the detail named: email, phone, or identity. A business account label is not verification. No badge guarantees a safe trade or an item's quality. Phone and identity checks are not currently offered.
What if I feel unsafe or a trade falls through?
Do not continue an unsafe exchange. Cancel from the trade page; items involved return to the marketplace. Use Report on a listing, profile, or conversation and Block in messages. For immediate danger, call 911.
Where do I see alerts and change preferences?
Open the bell beside your account for in-app alerts. In Settings, turn New trade matches on or off. Email, text, and push delivery are not available yet.
Why won't my photos upload?
Use JPG, PNG, WebP, or iPhone photos up to 25 MB each, with up to 10 product photos. Wait for preparation to finish. If uploading fails, your selection stays on the page so you can retry. Save a draft before leaving.
You can also email us at swappora@gmail.com.
